Shipping policy

Processing Times

Culture Vibes apparel is made to order. Please allow 2–5 business days for your order to be processed and prepared for shipment.

Business days do not include weekends or holidays. During launches, holidays, or periods of higher order volume, processing may take a little longer. If we anticipate a significant delay with your order, we’ll reach out using the email address provided at checkout.

Shipping & Delivery

Shipping rates and available delivery options are calculated at checkout based on your order and delivery location.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information when available.

Please keep in mind that estimated delivery times provided by the shipping carrier begin after your order has been processed. Carrier delays may occasionally occur and are outside of Culture Vibes’ control.

Tracking Your Order

Once tracking information is available, you can use the link in your shipping confirmation email to follow your package.

Please allow a little time for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your order.

If you notice an error after placing your order, contact us at hello@shopculturevibes.com as soon as possible. We’ll do our best to help, but we cannot guarantee that an address can be changed once an order has entered production or shipped.

Culture Vibes is not responsible for orders delivered to an incorrect address provided at checkout.

Lost, Stolen or Delayed Packages

If your tracking information shows that your package is delayed, please allow additional time for the carrier to complete delivery.

If your package appears to be lost or shows as delivered but you have not received it, contact us at hello@shopculturevibes.com and we’ll help you determine the next steps.

Questions About Your Order?

We’re happy to help. Email us at hello@shopculturevibes.com with your order number and any questions about shipping or delivery.